Privacy Policy

Last Updated: 9/3/25

Exponential Consulting Engineers Ltd ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (the "Site"). By using our Site, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information when you visit our Site:

1.1 Personal Information

Name, email address, phone number, and company details when you contact us via forms or emails.

1.2 Non-Personal Information

IP address, browser type, pages visited, and usage data collected via cookies and analytics tools.

2. How We Use Your Information

We may use the collected information for the following purposes:

To provide and improve our services.
To respond to your inquiries and provide support.
To analyze website traffic and usage trends.
To comply with legal obligations.

3. Sharing of Information

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

We do not sell or rent your personal information. However, we may share it with:

Service Providers: Third-party companies that assist in website hosting, analytics, or communication services.
Legal Authorities: When required by law or to protect our rights and interests.

4. How we communicate with site visitors

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

4. Cookies and Tracking Technologies

We use cookies to enhance your experience on our Site. You can manage cookie settings in your browser; however, disabling cookies may affect Site functionality.

5. Data Security

We take reasonable measures to protect your information from unauthorized access, disclosure, or alteration. However, no online system is 100% secure.

6. Your Rights

Under the New Zealand Privacy Act 2020, you have rights regarding your personal information, including:

Accessing your data.
Requesting corrections.
Opting out of certain communications.

To exercise your rights, please contact us at julian@exponential.nz

7. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for their privacy practices, so we encourage you to review their policies.

8. Changes to This Policy

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

Any changes will be posted on this page with a revised "Last Updated" date.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Exponential Consulting Engineers Ltd.

4a Teti Street, Wharewaka, Taupō 3330
Email: julian@exponential.nz
Phone: [Your Contact Number]